Key Skills & Services
General and Operational management for SME and Multi-Nationals. Business Development and Strategy; Change management, Financial and Budget Planning, Company Re-structuring, Quality monitoring Programmes. Development of Sales & Marketing programmes to improve market share, volumes and profitability. Company identity design. Development and implementation of Customer Loyalty and Satisfaction Programmes. Team training and development.
Extensive experience in Business Development through strategic planning, implementation of systems and procedures, customer retention programmes, communication, team building and strong leadership skills. I have worked for manufacturing, retail and marketing companies including Ford Motor Company, Honda, NHS and various retail companies including my own £10m t/over business.
Over 20 years I have worked with SMEs, PLCs in both b2b and b2c as well as NHS Public Sector experience.
BA Business Economics with Marketing
Accredited Associate of the Institute for Independent Business.
Attended many and varied courses/seminars on most aspects of business activity and general management.
Working at senior management and director level with broad practical operational experience reflected in strong commercial awareness, strategic and analytical skills. A successful track record of improving business efficiency, customer satisfaction and increasing profitability in organisations engaged in both public and private sectors, including franchises, retail/service, distribution, marketing, manufacturing and telecommunications.